Contact the Host for event and ticket information

Event Logo

Log on to the webinar 'Managing Up - Leadership Skills For Administrators'

Tuesday, May 23, 2017 at 10:00AM - 11:00AM

Online Event

  • May 2017

    23 Tue


  • May 2017

    23 Tue


Add to Your Calendar

  • Google
  • iCalendar
  • Outlook
  • Yahoo

Event is over!

Log on to the webinar 'Managing Up - Leadership Skills For Administrators'

Tuesday, May 23, 2017 at 10:00AM - 11:00AM

Fremont, CA

No tickets available


Managers, Administrators and CEOs in medical practice positions need
to successfully learn to supervise staff or manage down, but also to
achieve results by influencing their physician bosses by managing up. It
is difficult to communicate to your physician boss that certain
behaviors are keeping the practice from achieving optimal success.

Why should you Attend:
Attendees will learn how to:
  • Present key financial benchmarks to physicians
  • Give constructive feedback to physicians
  • Mediate income distribution/expense share issues
  • Manage change successfully
  • Reduce conflict by team building activities

Areas Covered in the Session:
  • Qualities Physicians Want in a Manager
  • Qualities Physicians Do Not Like in a Manager
  • Coaching Physicians Toward Productivity
  • Importance of Strategic Planning
  • Managing Change
  • 5 Steps for Presenting Recommendations for Behavioral Change
  • The Toughest Issues for Managers to Mediate with Physicians:
    • Income Distribution
    • Productivity Differences
    • Conflict among partners
    • Risk to the practice - Labor Law, Fraud, OSHA, HIPAA, Medicare Compliance
    • Behavioral issues divorce, depression, anger, disruptive,
      harassment, slow charge slip, EMR submission, running staff into
  • How to instill team spirit between physicians and staff - Morale building ideas from many practices
  • Group sharing of successes and problems

Who Will Benefit:
  • Physicians
  • Managers
  • Administrators
  • COO
  • CEO

Debra Phairas is President of Practice &
Liability Consultants, LLC a nationally recognized firm specializing in
practice management and malpractice prevention. Her background
includes medical clinic administration and loss prevention management
for NORCAL Mutual, a physician malpractice insurance carrier in Northern
California. Her BS is from Michigan State University and her graduate
work at Golden Gate University San Francisco MBA Health Services
Administration program.

Event link :


Contact Details:

NetZealous LLC, DBA TrainHR

Phone: +1-800-385-1627


Share This Event

More Events From This organizer